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Concept:
Many small and medium-sized companies need the services of a CIO, but don’t need (and can’t afford) one on a full-time basis. ICCS Partners’ new offering fills the need on a long-term, part-time basis. Your Company receives the services of an experienced IT professional who can provide strategic advice on applications, systems and related business technology issues, as well as review the performance of existing technology infrastructure, operations and personnel.
Services:
The following summarizes the functions that a CIO generally performs in a small to medium sized company:
1. Strategic Technology Guidance
a. Assessment of key business challenges and related technology issues
b. Evaluation of current technology platforms and potential alternatives, as required
i. ERP, MRP and other manufacturing applications
ii. Sales force automation, customer relationship management
iii. Document management, content management, knowledge management
iv. E-commerce, community management, website management
v. Financial, human resources, risk management, business intelligence
vi. Other corporate applications
c. Identification of technology-related cost savings opportunities
d. Assess systems and related process integrity and risks
e. Manage strategic technology ventures or partnerships
2. Infrastructure and Technology Support Planning
a. Assessment of data center and server capabilities and configuration
b. Management of vendor relationships and accountability
c. Review of desktop and server support effectiveness and opportunities
d. Personnel review, planning and, as necessary, recruiting*
3. Program & Project Management
a. Systems implementation and integration
b. Post-transaction technology integration
c. Individual project management or broader program management
4. Participate in Executive Team
a. Support the executive team with business intelligence and key technology information
b. Partner with the management team to effectively manage the business
c. Participate in strategic planning
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